In a world full of cell phones, we need to understand that it is still important to invest in a telephone system when it comes to the ever-evolving communication requirements of the company.
PBX and VoIP are the only two primary on-premise options available for an office phone system.
Before discussing which one is better than the other, let’s try to clear up these acronyms first.
PBX means Private Branch Exchange and it is the type of business phone that connects all office desk phones on the same network. It also enables your business to make internal calls for free as well as transfer calls freely.
On the other hand, VoIP or voice-over-internet protocol is a technology used in companies for transmitting voice data over the internet. VoIP phones record your voice, transform it into data, and then compress these files in real time and turn them into data packets.
As you can see from the definitions, for most of the part we think the traditional PBX system is ideal for companies with a small footprint and a low volume of phone calls. We are suggesting this because there isn’t much of a need for advanced features and constant growth in this setting.
If your company has a mobile workforce, seasonal changes in call volume, communication sites at multiple locations, or your company requires advanced features then you should consider adopting VoIP phone systems instead.
PBX and VoIP have almost the same features and benefits, but the main difference lies in the scalability, costs, maintenance, cross-office collaboration, and centralized data.
Whether you are looking for a PBX or VoIP telephone system, IT Networks is always there to fulfill your requirements. Even if you are confused about which system to buy for your company, our highly qualified and certified professionals will help you to solve the issue.
Author: TechBlonHub
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