Polycom Vs Cisco – Which One To Choose

Technology is constantly evolving at its peak for both business and personal life. Today, we have a myriad of communication methods and devices. The pandemic has made communication devices indispensable for enterprises and many organizations entirely rely on unified communication and collaboration (UCC) technology to facilitate remote work.

Those days might be still vivid in our minds when we had to wait for our siblings to finish the long phone chats so that we could make an important call. Luckily, technology has vanished in those days. Nowadays, you can even use your PC to make video calls, audio calls, conference calls, etc.

What are IP phones?

IP phone refers to a phone system that uses an internet connection to send and receive calls. IP phones connect to the internet using a router and modem, contrasting the conventional phones that use landlines to send out analog signals. However, knowing which system is the best to meet your needs is the real hustle.

Polycom Vs Cisco IP Phones- A comparison

Polycom phones are around the world because of their amazing acoustic innovation. It ensures the highest quality calling experience. On the other hand, Sisco phones are designed to help businesses maximize their business results by enhancing the team’s performance.  They achieved it by empowering companies with a new collaborative experience that can link the companies with the right information, and the right destination, at the right time.

Target market

Cisco is a brand that based on its product and service offering, targets large to small enterprises. This is mainly because Cisco offers a wide range of products that many powerful companies can use. For example, all Fortune 100 companies use Cisco products.

In contrast, Polycom focuses more on the environment in its product delivery. It focuses on providing much better solutions for specific uses. As a result, the users get to choose services and products good for the environment in their homes, offices, and conference rooms. It specializes in focusing on developing a powerful combination of features for products that serve a specific purpose.

Portfolio

Both Polycom and Sisco have IP phones that can serve users ranging from the smallest to the largest businesses.

Let’s have a look at Polycom’s portfolio:

Polycom SoundStation

This range of conference phones is known for providing the ultimate performance and clarity for any room size. They come with 360-degree mic pickup and top-notch audio performance.

SoundPoint IP

With these VoIP desk phones, you get hosted unified or premised-based communication solutions. It is cost-effective as the user can use the already existing equipment.

Polycom VVX business media phones

These offers condense video, voice, and application capability into a single easy-to-use solution. Their best features are the intuitive user interfaces, PoE, full color/ high definition displays, and 2 Ethernet ports. Apart from the other features, these all-in-one desktops improve workflow and productivity.

Polycom Skype for Business phones

These are greatly interoperable and work with Skype for Business to ensure easy and efficient communication. They vary from front desk calls to executive calls and are known for their crystal clear audio quality.

Polycom teams

They are revolutionary and top-of-the-line phones.

 Let’s have a look at Cisco’s portfolio:

Occasional use

Cisco Unified SIP 3900 series provides the usual phone features at an affordable cost. The phones are entry-level and perfect for environments needing VoIP solutions like hallways, classrooms, lobbies, labs, etc.

Specialty use

Cisco unified 3900 series are made of IP phones that are used for specialty and occasional use environments like hotel rooms, cafeterias, elevators, and more. The phones are sleek, user-friendly, easy to handle, and cost-effective.

General business

The Cisco 7800 series provides confidential, affordable, and SIP business solutions for small to large businesses. They also provide excellent audio performance.

Advanced HD media, VoIP, and mobile communications

The Cisco IP Phone 8800 series is known for its next-generation voice and video communication.

Polycom Vs Cisco IP phones– A Comparing Review

Polycom IP Phones

The Polycom VVX 601- Business level

The Polycom VVX 601 delivers premium business media phone features to heavy phone users. It comes with a color touch screen size of 4.3 inches. That confers the smartphone features to a desk phone. It is designed for business executives who look for class along with advanced phone features. The Polycom VVX 601 comes with advanced features like streaming media video playback, integration with other applications, and video conferencing using a USB. The phone also supports Bluetooth which is a plus point for those who like to use the wireless headset to make calls.

The Polycom CCX 600- High-end

CCX 600 are Polycom’s industry-leading VoIP phones that are easy to set up and use. These come with great sound quality and one-of-a-kind proprietary technology. They are designed to run on upwards of 60 IP and UC cloud platforms. They are high-performance media desk phones, perfect for business executives, managers, and other high-level volume staff.

Cisco IP Phones

Cisco CP-7579G- Business Level

These phones come with a 5.6-inch, touch screen TFT color display. Cisco CP-7579G also has a full-duplex speakerphone and acoustic echo cancellation. Other than standard features like a backlit color display, the phones come with direct access to voicemail.

Cisco CP–8861- High-end/Advanced

It is designed with 5 lines, Bluetooth integration, Wi-Fi support, and a fast charging USB port. Cisco CP–8861 also has a gigabit internet switch with echo cancellation and wideband audio for clear voice.

To sum up

Eventually, your company’s needs, budget, and goals are the factors to determine whether you need to choose team Polycom or team Cisco. Both companies are offering products from pretty basic to extremely advanced.