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In a world filled with VoIP calls phones, it’s still crucial to invest in a dedicated telephone system for your company’s evolving communication needs.
PBX and VoIP are the two main on-premise options for office phone systems.
Before comparing the two, let’s first clarify what these acronyms mean.
PBX means Private Branch Exchange and it is the type of business phone that connects all office desk phones on the same network. It also enables your business to make internal calls for free as well as transfer calls freely.
which is better PBX OR VoIP calls
On the other hand, VoIP or Voice-over-Internet Protocol (VoIP) allows companies to transmit voice data over the internet.
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VoIP phones capture your voice, convert it into data, compress it in real time, and transform it into data packets.
For most cases, we believe a traditional PBX system works best for companies with a small footprint and low call volume. This setup suits businesses without a high demand for advanced features or rapid growth.
However, if your company has a mobile workforce, fluctuating call volume, multiple communication sites, or a need for advanced features, VoIP systems may be a better fit.
PBX and VoIP systems offer similar benefits, but they differ in scalability, cost, maintenance, cross-office collaboration, and centralized data.
Whether you need a PBX or VoIP system, IT Networks is ready to meet your requirements. Our certified professionals can also guide you if you’re unsure which system best suits your company.
Author: TechBlonHub
As a passionate blogger, I'm thrilled to share my expertise, insights, and enthusiasm with you. I believe that technical knowledge should be shared, not hoarded. That's why I take the time to craft detailed, well-researched content that's easy to follow, even for non-tech. I love hearing from you, answering your questions, and learning from your experiences. Your feedback helps me create content that's tailored to your needs and interests
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