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Millions of HP PC units are sold worldwide each year, making HP a trusted HP Care pack name among PC users. However, laptops and PCs aren’t the only products HP offers. The company also manufactures printers, scanners, servers, and workstation computers, having served over one billion customers globally—a truly impressive feat.
Despite the reliability of HP products, issues can occasionally arise with computers, laptops, or similar devices. Although not common, these situations sometimes prompt users to check if their product is still under warranty. Many individuals and businesses are even interested in extending their warranty to ensure stress-free usage and avoid unexpected repair costs.
In this guide, we’ll show you how to check your HP warranty status and explore options for extending it.
Easy Ways to Check Your HP Warranty
To get started, locate the serial number of your HP product. This number is typically found on a sticker or laser engraving on the device. If not visible, you might find it under the battery (for battery-powered devices) or on your purchase receipt.
You can then check your HP warranty status in the following ways:
- HP Support Website
- HP Support Assistant App
How to Check HP Warranty on the Official HP Website
HP provides a simple tool on their support page for warranty checks. Follow these steps to check your warranty status on the HP website:
- Go to the HP Support Page and select your country if prompted.
- Click on “Check Warranty Status.”
- Enter your Country/Region of purchase and Serial Number.
- Click “Check Warranty” to view your warranty details.
How to Check HP Warranty with the HP Support Assistant App
You can also check your warranty status through the HP Support Assistant app on your smartphone:
- Download and install the HP Support Assistant app.
- Open the app and go to the “Warranty and Service Contracts” section.
- Enter the serial number and any other required details to view your warranty status.
In addition to these methods, third-party websites can sometimes provide warranty status, and HP also allows appeals for denied warranty claims.
Understanding the HP Manufacturer Warranty Policy
Whether you’re facing an issue with an existing HP product or considering a new purchase, it’s important to understand the HP manufacturer warranty policy. Having this knowledge can help you make informed decisions and feel more secure about your investment in HP products.
The Hewlett-Packard (HP) company offers a Limited Warranty that lasts for one year and covers all defects that arise from workmanship and materials.
All commercial PCs and printers come with either a 1-year or 3-year warranty, which you can choose during the order configuration process on specific products. However, the warranty does not cover damages resulting from misuse, abuse, or improper handling. Issues such as liquid spills, transit loss, improper maintenance, or incorrect installation of user-replaceable HP parts are also excluded.
What is Difference between Switches and Routers?
If your HP product experiences a warranty-covered issue while the warranty is valid, HP will handle repairs, replacements, or refunds for defective components. Check your product warranty status using the steps outlined in the previous section.
Can I Extend the HP Warranty for My Product?
Yes, HP offers Care Pack Services, allowing you to extend your warranty coverage, increase protection, and add extra benefits.
How Long Does HP Care Pack Coverage Last?
The duration depends on the specific Care Pack you purchase. For example, if you bought an HP computer on April 1, 2021, and added a 2-year Care Pack on July 1, 2021, your coverage would span from April 1, 2021, to April 1, 2023.
When Can I Buy an HP Care Pack?
For Home Devices:
- You can purchase an HP Care Pack within the first year of service life. Post-Warranty Plans are available from 90 days before to 30 days after the base warranty expires.
- Ensure the device is in good condition at the time of purchasing a Care Pack. For optimal coverage, consider buying a Care Pack at the time of your HP purchase.
For Commercial Devices:
- Purchase a Care Pack with the device or within 90 days of the purchase date.
- Post-Warranty Plans are available from 90 days before to 30 days after the initial warranty period ends.
We hope this overview provides the essential details on HP warranty coverage. For any assistance with HP warranty issues, don’t hesitate to reach out to HP support.
Author: AJ
As a passionate blogger, I'm thrilled to share my expertise, insights, and enthusiasm with you. I believe that technical knowledge should be shared, not hoarded. That's why I take the time to craft detailed, well-researched content that's easy to follow, even for non-tech. I love hearing from you, answering your questions, and learning from your experiences. Your feedback helps me create content that's tailored to your needs and interests
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